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We congratulate our partners Croatia osiguranje on a big recognition

  • 27 February , 2015 / NJAKOVLJEVIC

International Data Corporation Adriatics awarded the annual awards to the best CIOs in Croatia and declared the best IT projects in the public and private sectors in 2014. At a ceremony held in Zagreb's Hotel Antunović, the best private sector company's CIO award was awarded to Filip Ujević, Director of Information Technology and Business Digitalization Division at Croatia osiguranje, for the project "Development and implementation of COINS CRM system", while in the public sector Vandolin Palokaj, CIO of Croatian Post was awarded, said IDC in a statement.

"If you know that a typical project implementation of a finished, already developed CRM solutions in the organization of our calibre on average lasts a year or more, then a period of less than five months in which Croatia osiguranje developed their own CRM from scratch, and then implement targeted CRM functionalities sounds almost unreal "said Ujević. The new system allows all employees remote access. With their laptops, tablets and mobile phones they can access the internal web which communicates directly with the central IT system. They have access to customers and products analytics, as well as dealers and managers’ analytics. He explains that the CA, as one of the transformational goals, set a strong orientation towards customers in the retail segment.  Because of that, the company restructured the sales network and digitized its business.

"Development Project COINS CRM system directly supports the achievement of this goal, in an innovative way in order to familiarize ourselves with clients by putting the focus on their needs," says Ujević. He states that his award for the Croatia's best CIO of the 2014 means a lot to him. "It is a recognition of professional colleagues, who as well as I know the demands that are placed before the IT managers and the two imperatives without which there is no success: excellent knowledge of technology and business," concludes Ujević.

BiLog is proud to have been part of implementing this ambitious and recognized project developed entirely using Oracle APEX and we want to congratulate our partner company Croatia osiguranje and especially to Mr. Filip Ujević for this great recognition.

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